Case Study

Block Diagram CRM

Multi-tenant CRM system with visual block diagram editor for sales opportunity tracking

3 Days Create to Deploy
Multi-Tenant Architecture
PDF Export Automated Reports

The Challenge

Our sales team at a 10 person electronic component sales organization needed a better way to track customer opportunities across 20+ manufacturers they represent. Traditional CRM systems didn't capture the complexity of how our customers buy—they needed a visual way to map out entire projects with multiple product components.

The existing process involved:

Key Requirement: Sales engineers needed to visually diagram customer projects using block diagrams, making it easy to see which manufacturers' products were included and identify gaps where we could provide additional solutions.

The Solution

Built a custom CRM with an integrated block diagram editor that allows sales engineers to visually map customer projects. Each block represents a product or component, and connections show how they integrate together.

Key Features:

  • Visual Block Diagram Editor: Drag-and-drop interface to create project diagrams
  • Multi-Tenant Architecture: Secure separation between different sales teams and manufacturers
  • Automated PDF Generation: One-click export of opportunities as professional PDF reports using ReportLab
  • Cross-Manufacturer Intelligence: System highlights opportunities to include products from multiple manufacturers we represent
  • Real-Time Collaboration: Multiple team members can view and edit opportunities simultaneously
  • Mobile Responsive: Works on tablets during customer meetings

The system was built using modern web technologies with AI-assisted development to compress the timeline from months to days.

Results & Impact

The Block Diagram CRM transformed how our sales team tracks and communicates opportunities:

Adoption: The entire sales team adopted the system within one week of launch. No formal training needed—the interface was intuitive enough that people just started using it.

Technology Stack

Vue.js 3.5 + Vite
Node.js
FastAPI
PostgreSQL
ReportLab (PDF)
Digital Ocean
GitHub Actions
AI-Assisted (Claude)

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